Patient Satisfaction Recorded at 96.14%

Patient Satisfaction Recorded at 96.14%

Patient Satisfaction Recorded at 96.14%

We’re really pleased to announce that patient feedback from 2018 has been collated and our patient satisfaction level across all services is a massive 96.14 % – well done everyone. Great news, keep the good work up.

Sometimes it’s just about being there, other times it’s about the reassurance a friendly face can have. But proving how appreciated you all are read some of these positive comments from satisfied customers:

“A very professional team, who ensured mum was safe, comfortable and well cared for in her own home. Nothing was too much trouble. They have been particularly supportive to me.” MS, Kingston.

“Quality of care = excellent. Carers approach to patient/attitude/care = excellent. Never had such a wonderful team of carers –and we’ve had several other firms come in over the years for mum. So grateful for all they’ve done.” HS, East Kent.

“The girls were very helpful and kind. I don’t know how I would have managed without them. Thank you for being there.” ME, East Kent.